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Parts Realm

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Warranty and Return Policies

One Year Warranty  -  we warrant all compressors to be free from defects in material and workmanship for a period of 365 days from the date of purchase, when installed per our warranty policy.

Warranty Policy

Compressor must be installed with a new receiver / drier, expansion device (expansion valve / orifice tube), and the complete A/C system must be properly flushed and recharged using established industry guidelines. We highly recommend that a Certified A/C technician be used for all repairs. In case of a compressor failure, a return authorization number (RMA#) must be obtained from Parts Realm LLC prior to returning any merchandise. If you did not purchase all warranty components from us, you must provide proof of purchase of these items prior to your claim being processed. All warranty returns are subject to inspection by our technicians. Any compressor returned that is contaminated with debris, is damaged, or has been tampered with, will void the warranty. Compressors that have been flushed with solvent prior to return will be considered as tampered with and will void the warranty. Our warranty covers the replacement of the compressor only and does not cover any labor or other associated costs or expenses. Purchaser is responsible for all shipping and handling charges and original shipping charges are not refundable unless compressor failure is found to be our fault. In the event that the compressor has failed and the customer does not want to remove it, they can purchase a replacement compressor from us to be shipped ASAP. We will include a “Return Shipping Label” for the damaged compressor with the shipment of the replacement compressor. When the failed compressor is returned to us and determined to have failed due to our fault, the original compressor cost plus shipping costs will be refunded. We reserve the right to determine if a part was in fact defective. Product returned to us and determined by us not to be defective due to our materials or workmanship will be returned to the customer at the customer’s expense or discarded at customer’s option.

Return / Exchange Policy

This policy pertains to any merchandise ordered incorrectly by the buyer or items that were purchased and buyer decided not to install. A return authorization number (RMA#) is required from Parts Realm LLC prior to returning any merchandise. Your request to return these parts must be received by Parts Realm within 7 day from date of delivery. All returned merchandise is subject to a 20% restocking fee and buyer is responsible for all shipping and associated costs. Original shipping charges are not refundable. All returned items are subject to inspection by Parts Realm. Returned items that are found to have been installed, dirty, tampered with, or damaged will not be refundable. Any request to return merchandise to Parts Realm that is received after 7 days from the delivery date will be honored at the sole discretion of Parts Realm.